Shipping policy

Please read our shipping policy  Orders on average take 5-12 business days to arrive. If your package is lost in transit please email us at bellaboutiquekeller@gmail.com so we can file a claim for the lost package. Once complete and your package cannot be located we will reship your items and if they are not available we will refund you for your order. USPS mail must be in transit for 15 days BEFORE we can file a claim for a missing package. Please note, we are not responsible for stolen packages. If the shipping carrier CONFIRMS delivery we are unable to issue a refund. If products are marked as delivered, you will need to contact the carrier regarding the package--not us. We are not responsible for ANY delays caused by our mail carriers, and will NOT refund shipping charges if USPS or UPS does not meet their quoted shipping times. Please contact them directly if your items are not delivered on time. USPS 1-800-275-8777 UPS 1-800-742-5877